Last updated: February 2026
Welcome to ActsOne Vietnam. These Terms of Service ("Terms") govern your use of our website at www.actsone.vn ("Website") and the services provided by ActsOne Vietnam Co., Ltd. ("Company", "we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms.
By accessing and using this Website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms, please do not use this Website.
These Terms apply to all visitors, users, and anyone who accesses or uses the Website. Use of the Website by any person or entity constitutes full agreement to these Terms.
ActsOne Vietnam Co., Ltd. is a company registered and operating in the Socialist Republic of Vietnam, with its principal office located at 20, 01st., Him Lam, District 7, Ho Chi Minh City, Vietnam.
Additional offices are maintained in District 8 (Live Commerce Studio), Da Nang, and Hanoi. ActsOne Vietnam operates as a Vietnamese legal entity and maintains a parent company relationship with ActsOne Corp. (Republic of Korea).
ActsOne Vietnam provides integrated e-commerce operating system services for Korean and international brands entering, scaling, and operating in Vietnam, including but not limited to:
The specific terms, scope, fees, and conditions of each service engagement are governed by separate written service agreements between the Company and its business partners. These Terms govern your access to and use of this Website only.
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. The following activities are strictly prohibited:
All content on this Website — including text, graphics, logos, images, brand names (BBIA, hince, SynergyOne, SNS Manager, Affiliate Manager), trade dress, and software — is the property of ActsOne Vietnam Co., Ltd. or its licensors and is protected by Vietnamese and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any content from this Website without prior written consent from ActsOne Vietnam. Limited personal, non-commercial viewing is permitted provided all copyright and proprietary notices are retained.
Our Website may contain links to third-party websites or services including e-commerce platforms (Shopee, TikTok Shop, Lazada), social media platforms, and partner organizations. These links are provided for convenience only. ActsOne Vietnam has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites.
We do not endorse or guarantee any products, services, or information offered by third parties. Your use of any linked website is at your own risk and subject to that site's own terms and conditions.
This Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. ActsOne Vietnam makes no representations or warranties regarding the accuracy, completeness, reliability, or availability of the Website or its content.
We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. Market data, statistics, and business information presented on this Website are for informational purposes only and should not be relied upon as professional or legal advice.
To the fullest extent permitted by applicable Vietnamese law, ActsOne Vietnam Co., Ltd. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunities — arising from your use of, or inability to use, this Website.
In no event shall our total aggregate liability for any claims relating to this Website exceed the greater of (a) the amount you paid to access the Website (if any) or (b) VND 1,000,000. This limitation applies regardless of the legal theory on which the claim is based.
You agree to defend, indemnify, and hold harmless ActsOne Vietnam Co., Ltd., its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of this Website.
These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Website shall be resolved by the competent courts in Ho Chi Minh City, Vietnam.
These Terms are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
ActsOne Vietnam shall not be held liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, civil disturbances, disruption of internet or telecommunications services, or acts of third parties. We will endeavor to notify you of such events promptly and resume normal operations as soon as reasonably practicable.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ActsOne Vietnam with respect to your use of this Website and supersede all prior agreements, understandings, and negotiations relating to its subject matter.
We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Your continued use of the Website after any changes take effect constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically. If you disagree with any changes, please discontinue use of the Website.
If you have any questions or concerns about these Terms of Service, please contact us through any of the following: